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FREE SHIPPING & RETURNS on all U.S. Orders
FREE SHIPPING & RETURNS on all U.S. Orders
Contact us If you have any questions, we have got them covered! You can contact us anytime for inquiries!
Yes, all of our products are available on Amazon.com
Yes we do ship bulk orders, please contact us for more information.
We don't compromise on quality and stand by our products 100%. If you are not completely satisfied with one of our creations, simply contact us anytime and we will do our best to resolve your concern.
LumiPets with remote will last up to 72 hours (depending on the color mode selected)
LumiPet Juniors will last up to 32 hours (depending on the color mode selected)
LumiPets with Bluetooth with last up to 12 hours (depending on the color mode selected)
The LumiPet is made out of a safe, nonhazardous (ABS) silicone allowing it to be washable.
Absolutely! The first setting provides a soft-light glow that lights up the room without having to worry about waking up your partner.
Yes! All of our products are dishwasher safe, just remove the base module from the silicone before putting it through the dishwasher.
You can directly purchase a replacement remote on our site at https://www.lumieworld.com/collections/lumipets/products/lumipet-remote
You can find our instruction manual at: https://www.lumieworld.com/pages/instruction-manual
Yes! LumiPets can be used while they are charging.
5v/500ma - Avoid fast charging adapters to extend the battery life of your LumiPet.
The remote will not operate the on/off function unless the LumiPet is turned on via the light base
power button first. If the LumiPet is tapped off, the remote will operate the on/off function for 20
minutes before the LumiPet times out and shuts off.
You can lock the color by selecting the color or color mode via the remote, then pressing the
power button on the light base once. The LumiPet’s tap feature will be disabled until another
setting is selected on the remote and resets the settings when the LumiPet is turned off.
Remote version LumiPets offer the ability to set your LumiPet to 1 of the 9 glowing colors
through the remote control. You can also choose the slow flow or blink mode through the colors.
For basic models, you can tap to select from dim white light, bright white light, slow flow color
mode, or blinking color mode.
LumiPets are eligible to be covered under warranty during the first 6 months after your
purchase. If you would like to submit a warranty coverage request, please email a screenshot or
copy of your original order, current shipping address, and issues you are experiencing with your
LumiPet to help@lumieworld.com.
LumiPets with remotes have an optional sleep timer of 15, 30, or 60 minutes that you can set via
the remote. Basic models do not feature an auto-off switch or sleep timer.
We recommend checking to see if a red glow indicates charging near the power button on the
light base while the LumiPet is plugged in. If there is no light to indicate charging, we
recommend trying a similar USB cable if you have one on hand to determine if the issue is the
cable or the entire light unit. To receive more help troubleshooting your LumiPet, reach out
You can lightly tap the alarm clock to switch between cute faces and funny sounds!
You can use the micro USB cord that came with your LumiClock or any other micro USB cord
Yes, both versions of LumiClocks can be used as an alarm and a mini night-light.
Yes! Once you follow the instructions to disable the tapping function, you can adjust the
brightness using the up and down button on the back of the clock.
If unplugged, LumiClocks will turn off the display after 15 minutes of inactivity and go into
standby mode. Tap your LumiPet to wake it up! If plugged in, the display will remain on while
the LED color will shut off after 2 hours.
The LumiClock has 8 alarm sounds to choose from.
The orange LED light will turn on in the dimmest setting 30 minutes before the alarm sounds
and gradually increase in brightness to ease your child awake.
